Dispatch is a social-media publishing and comment-automation tool operated by Dheeraj Raikwar, Jabalpur, Madhya Pradesh, India ("we", "us"). It lets businesses schedule content to connected accounts, including Facebook Pages, Instagram professional accounts, Threads and, when enabled, YouTube channels. Comment and message automation is available for supported Facebook and Instagram accounts. This policy explains what data Dispatch handles and why.
We do not sell personal data, use it for advertising, build profiles for any purpose beyond the features above, or share it with third parties except the service providers listed below.
These hosting providers are bound by their own data-processing terms.
When you request AI poster generation, we send the selected campus photos, the project's logo if available, public project or selected listing details, your brief and chosen language to OpenAI. Owner-contact fields and internal property notes are excluded from these requests. Do not place private information in photo labels or the generation brief. Generation history and uploaded reference photos remain with your workspace; reference photos are separate from published-post media retention.
Dispatch uses Meta's Graph API under Meta's Platform Terms and Developer Policies. Platform Data is used only to provide the features described above to the workspace that owns the connected account, is never sold or transferred to data brokers, and is deleted as described on our Data Deletion page — including when you disconnect an account, when you ask us to, or when Meta requires it.
Dispatch uses YouTube API Services to identify the channel you authorize, upload your selected videos, and check their upload and processing results. The video and metadata you approve are sent to Google/YouTube when you publish or schedule an upload. Your authorized workspace team can access this information in Dispatch. YouTube data is not sent to our AI poster service or used to train AI models. Google handles information under its Privacy Policy.
You can disconnect YouTube in Channels or revoke Dispatch's access through Google's security settings. Disconnecting removes the stored YouTube credentials and provider data from the live app after any active upload finishes. Your original uploaded files, authored drafts and local publishing history remain until you delete them or the applicable retention period ends. Disconnecting Dispatch does not delete videos on YouTube; manage those in YouTube Studio.
We periodically check YouTube authorization and refresh channel details. Stored YouTube upload identifiers and session records are removed within 30 days; historical Dispatch publishing records may therefore no longer include a YouTube link. If you request deletion of YouTube data by emailing dheeraj.raikwar224@gmail.com, we remove it from the live app as soon as possible and within seven days. Encrypted backups rotate under the backup retention described above.
Dispatch uses session cookies to keep you signed in, short-lived cookies to protect account connection flows, and browser storage for interface preferences. We do not embed the YouTube player or serve third-party advertisements in the YouTube connection and publishing screens.
We keep data while your workspace is active. Media attached to a post is deleted from our storage 7 days after the post is published, unless the workspace downloads it or marks it to keep first (some workspaces are configured with a longer window, shown on their Published page); the post's text and history remain. Disconnecting a channel deletes its access token immediately. Deleting your workspace, or asking us to, removes your data from the live database within 30 days; rotated backups expire within a further 30 days.
You can ask us to access, correct, export or delete personal data we hold about you by writing to dheeraj.raikwar224@gmail.com. If you interacted with a business that uses Dispatch and want your data removed, the Data Deletion page explains how.
If this policy changes materially we will update this page and its effective date.